To be eligible for a return, your item must be unused and in the same condition, you received it. It must also be in the original packaging.
Return Policy — Cocktail Kit Mix
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a few days.
Late or missing refunds (if applicable)
If you haven’t received a refund, recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please get in touch with us at [email protected]
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same thing, email us at [email protected] and send your item to 172 Eyland Ave, Succasunna, NJ 07876, USA.
Refund Policy for CocktailKitMix
Welcome to CocktailKitMix! We are committed to providing our customers with high-quality products and exceptional customer service.
We want you to be delighted with your purchase from CocktailKitMix, and we stand behind the quality of our products.
If you are unsatisfied with your purchase, we are here to help.
At CocktailKitMix, we understand that sometimes a product does not meet your expectations.
That’s why we offer a 30-day money-back guarantee on all our products.
If you are not completely satisfied with your purchase, you may return the item within 30 days of purchase for a full refund.
To qualify for a refund, all products must be returned in the original packaging.
All returns must include all accessories, parts, and products in the original purchase.
The return will be ineligible for a refund if any components are missing.
If you are unsatisfied with your purchase, you may return the item within 30 days for a full refund.
Please note that our customer service team must authorize all returns.
Contact our customer service team at [email protected] to begin the return process.
Once your return is authorized, you must package the item securely and include a copy of your receipt.
Please ship the item to the address provided by our customer service team.
Once we have received your return, our team will inspect the item and process your refund.
You should expect your refund within two weeks of returning the item.
If you need to exchange an item, please get in touch with our customer service team at [email protected].
Our team will provide you with the necessary instructions to complete the exchange.
Damaged or Defective Items
If an item arrives damaged or defective, please get in touch with us immediately. We will replace any damaged or faulty items free of charge.
At CocktailKitMix, we are committed to providing exceptional customer service. We are always available to answer any questions or concerns you may have.
Our customer service team is available 24/7, so you can contact us anytime at [email protected]. We look forward to serving you!
To return your product, you should mail your product to:
Cocktail Kit Mix
Address: 172 Eyland Ave, Succasunna, NJ 07876, USA
Phone:+1 862 259 6407
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For any inquiries, please get in touch with us at +1 862 259 6407